ai-20231206
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UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
WASHINGTON, D.C. 20549

FORM 8-K

CURRENT REPORT
Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934

Date of Report (Date of earliest event reported): December 6, 2023

C3.AI, INC.
(Exact name of Registrant as Specified in Its Charter)


Delaware
(State or Other Jurisdiction
of Incorporation)
1400 Seaport Blvd
Redwood City, CA
(Address of Principal Executive Offices)
001-39744
(Commission File Number)





26-3999357
(IRS Employer Identification No.)
94063
(Zip Code)
(650) 503-2200
(Registrant's Telephone Number, Including Area Code)

Not Applicable
(Former Name or Former Address, if Changed Since Last Report)


Check the appropriate box below if the Form 8-K filing is intended to simultaneously satisfy the filing obligation of the registrant under any of the following provisions (see General Instruction A.2. below):
    Written communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425)
    Soliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12)
    Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b))
    Pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c))

Securities registered pursuant to Section 12(b) of the Act:
Title of each classTrading Symbol(s)Name of each exchange on which registered
Class A Common Stock, par value $0.001 per shareAINew York Stock Exchange

Indicate by check mark whether the registrant is an emerging growth company as defined in Rule 405 of the Securities Act of 1933 (§230.405 of this chapter) or Rule 12b-2 of the Securities Exchange Act of 1934 (§240.12b-2 of this chapter).

Emerging growth company

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.




Item 2.02    Results of Operations and Financial Condition.

On December 6, 2023, C3.ai, Inc. (the “Company”) issued a press release announcing its financial results for the fiscal second quarter ended October 31, 2023. A copy of the press release is attached hereto as Exhibit 99.1 and is incorporated herein by reference.

The information contained in this Item 2.02 and Item 9.01 in this Current Report on Form 8-K, including the accompanying Exhibit 99.1 hereto, shall not be deemed “filed” for purposes of Section 18 of the Securities Exchange Act of 1934, as amended (the “Exchange Act”), or otherwise subject to the liabilities of that section, nor shall it be deemed incorporated by reference in any filing made by the Company under the Securities Act of 1933, as amended, or the Exchange Act, regardless of any general incorporation language in such filings, unless expressly incorporated by specific reference in such filing.

Item 9.01 Financial Statements and Exhibits.

(d) Exhibits.

Exhibit No.Description
104Cover Page Interactive Data File (the cover page XBRL tags are embedded within the inline XBRL document).



SIGNATURES

Pursuant to the requirements of the Securities Exchange Act of 1934, as amended, the Registrant has duly caused this report to be signed on its behalf by the undersigned hereunto duly authorized.

C3.ai, Inc.
Dated: December 6, 2023
By:/s/ Thomas M. Siebel
Thomas M. Siebel
Chief Executive Officer and Chairman of the Board of Directors


Document

C3 AI Announces Second Quarter Fiscal 2024 Financial Results
Revenue accelerated 17% year-over-year; Increased traction in C3 Generative AI
Customer engagement increased 81% year-over-year

REDWOOD CITY, Calif. — December 6, 2023 — C3.ai, Inc. (“C3 AI,” “C3,” or the “Company”) (NYSE: AI), the Enterprise AI application software company, today announced financial results for its fiscal second quarter ended October 31, 2023.
“It was a solid quarter, with total revenue growing 17% year-over-year to $73.2 million, and customer engagement growing by 81% year-over-year. We saw unprecedented interest and traction in our generative AI offerings. Importantly, we are seeing a return to accelerating revenue growth as we continue our transition to a consumption-based pricing model,” said C3 AI CEO and Chairman Thomas M. Siebel. “In the trailing four quarters, we have seen top line year-over-year revenue growth increase from -4% in Q3 FY23, to 0% in Q4 FY23, to 11% in Q1 FY24, to 17% in Q2 FY24.”

Fiscal Second Quarter 2024 Financial Highlights
Revenue: Total revenue for the quarter was $73.2 million, an increase of 17% compared to $62.4 million one year ago.
Subscription Revenue: Subscription revenue for the quarter was $66.4 million, constituting 91% of total revenue, an increase of 12% compared to $59.5 million one year ago.
Gross Profit: GAAP gross profit for the quarter was $41.1 million, representing a 56% gross margin. Non-GAAP gross profit for the quarter was $50.4 million, representing a 69% non-GAAP gross margin.
Net Loss per Share: GAAP net loss per share was $(0.59). Non-GAAP net loss per share was $(0.13).
Cash Reserves: $762.3 million in cash, cash equivalents, and investments.
Customer Engagement: Customer Engagement for the quarter was 404, an increase of 81% compared to 223 one year ago. [See FY23-Q4 Investor Supplemental for more details on Customer Engagement methodology.]

Key Customers
During the quarter, C3 AI closed 62 agreements including 36 pilots.
The Company entered into new agreements with GSK, Indorama, and First Business Bank, and expanded agreements with Con Edison, Roche, Nucor Corporation, and Hewlett Packard Enterprise, among others.
C3 AI’s federal business continues to show significant strength with federal bookings representing almost half of total bookings, up nearly 187% from the year prior. C3 AI signed 20 new federal agreements, including five agreements for C3 Generative AI.
The Company closed new and expanded deals with the U.S. Navy, the Office of the Director of National Intelligence, Joint Staff J8, the Defense Logistics Agency, and the Administration for Children & Families, a division of the Department of Health & Human Services.

Customer Success Stories
Building on its success in the manufacturing sector, C3 AI continues to work with Nucor to optimize production schedules across several mills, expanding the largest U.S. steel producer’s AI program. This expansion with Nucor also included two new use cases initiated in Q2: AI to improve forecasting, and generative AI targeted at facilitating proper health and safety procedures.
Con Edison, a customer since 2017, continues to expand its use of C3 AI applications, most recently with C3 Generative AI to help workers quickly find answers to questions and analysis related to smart meter, service, and infrastructure data. In the second quarter, Con Edison completed two pilots of the newest application, which have since converted to production.



C3 AI also converted two pilots and expanded its federal business within the U.S. Department of Defense at the Defense Logistics Agency (“DLA”), which provides logistical, acquisition, and technical support for the Army, Navy, Air Force, Marine Corps and other federal agencies and allies. C3 AI is helping the DLA improve efficiency, visibility, and readiness across the supply chain predicting consumption, inventory, and transportation of critical goods such as parts, components, and fuel.
In Q2, the Administration for Children and Families (“ACF”), a division of the U.S. Department of Health and Human Services, has made the first order to C3 AI under a $90 million blanket purchase agreement. As a critical civilian agency, the ACF works to help unaccompanied children who cross the U.S. border find temporary shelter or permanent homes. The ACF will use the C3 AI Platform to perform complex data analysis more efficiently, examining the scope and resource landscape for children within the agency’s care, including staffing needs and how long these children are with their case managers — and ultimately use the resulting insights to inform decision makers on resource allocation and needs.

Key News
The C3 AI partner ecosystem continues to drive significant growth. In Q2, the Company closed 40 agreements through its partner network, which partner network includes AWS, Baker Hughes, Booz Allen, Google Cloud, and Microsoft. The qualified opportunity pipeline with partners has increased by 75% in the past year.
C3 AI and AWS expanded their Strategic Collaboration Agreement (“SCA”). Under the expanded SCA, C3 AI and AWS will focus on continuing to offer advanced generative AI solutions for enterprises.
To meet market demand, C3 AI has announced and released a no-code, self-service generative AI application in AWS Marketplace, C3 Generative AI: AWS Marketplace Edition.
In Q2, C3 AI was recognized multiple times for its innovation in the AI space. C3 AI has been named to Fortune 50 AI Innovators list and was recognized as a top 10 AI partner by Everest Group in its inaugural ‘Artificial Intelligence Top 50’ list of global market-leading AI-first technology providers.
For the fourth year in a row, Constellation Research named C3 AI as a “solution to know” on its ShortListTM for Artificial Intelligence and Machine Learning Cloud Platforms in Q3 2023.

Pilot Growth
During the quarter, C3 AI closed 62 agreements including 36 pilots. The 36 pilots represented an increase from 24 pilots in the first quarter and 13 pilots in the year-ago quarter. Notably, 20 of these pilots were Generative AI pilots, an increase from eight in the first quarter.

Consumption Pricing
In Q1 FY23, C3 AI introduced a transition to a consumption-based pricing model to fuel growth, which the Company believes it is becoming the standard among enterprise SaaS companies in the industry. The consumption-based pricing model is based on vCPU/hour, in line with industry-standard cloud software pricing standards. The transition has been met with great reception among C3 AI’s prospects, customers, and partners. Since this transition, the Company has closed over 100 pilots on the new consumption pricing model. The Company believes traction with C3 Generative AI: AWS Marketplace Edition will further accelerate the Company’s consumption pricing adoption and customer engagement metrics.

C3 Generative AI
Recent estimates suggest that the market for Enterprise AI applications is bigger and expanding faster than certain experts previously anticipated. Bloomberg Intelligence estimates that generative AI will become a $1.3 trillion market by 2032. Goldman Sachs predicts that AI could increase corporate profits by 30% in the next decade, and that generative AI alone could raise the global GDP by 7%. C3 AI believes it is in a prime position to see a significant increase in opportunities for Enterprise AI, and the Company is also well-positioned to accelerate growth, gain market share, attain sustainable non-GAAP profitability and establish a market-leading position globally. As such, the Company plans to further accelerate its investment in generative AI, deepening its investments in lead generation, branding, market awareness, and customer success.



C3 AI closed 20 new agreements for C3 Generative AI in the second quarter. C3 Generative AI is addressing use cases across multiple industries including manufacturing, financial services, and defense & intelligence.
The generative AI qualified pipeline grew to over 225 in Q2, an increase of more than 55% from Q1.
C3 AI has announced a no-code, self-service generative AI application in AWS Marketplace, C3 Generative AI: AWS Marketplace Edition, allowing users of all technical levels to begin using generative AI in minutes in their enterprise. The application provides a starting point for customers and can be quickly scaled across the enterprise and can be used together with all other C3 AI applications. C3 Generative AI: AWS Marketplace Edition is now available under a 14-day free trial in AWS Marketplace via private preview.




Financial Outlook:

The Company’s guidance includes GAAP and non-GAAP financial measures.

The following table summarizes C3 AI’s guidance for the third quarter of fiscal 2024 and full-year fiscal 2024:

(in millions)
Third Quarter Fiscal 2024
Guidance
Full Year Fiscal 2024 Guidance
Total revenue
$74.0 - $78.0
$295.0 - $320.0
Non-GAAP loss from operations
$(40.0) - $(46.0)
$(115.0) - $(135.0)

A reconciliation of non-GAAP guidance measures to corresponding GAAP measures is not available on a forward-looking basis without unreasonable effort due to the uncertainty regarding, and the potential variability of, expenses that may be incurred in the future. Stock-based compensation expense-related charges, including employer payroll tax-related items on employee stock transactions, are impacted by the timing of employee stock transactions, the future fair market value of our common stock, and our future hiring and retention needs, all of which are difficult to predict and subject to constant change. We have provided a reconciliation of GAAP to non-GAAP financial measures in the financial statement tables for our historical non-GAAP results included in this press release. Our fiscal year ends April 30, and numbers are rounded for presentation purposes.




Conference Call Details

What:C3 AI Second Quarter Fiscal 2024 Financial Results Conference Call
When:Wednesday, December 6, 2023
Time:2:00 p.m. PT / 5:00 p.m. ET
Participant Registration:
https://register.vevent.com/register/BIe37b9b099bea488eb9570b24243fce69 (live call)
Webcast:
https://edge.media-server.com/mmc/p/zc6c5s27/ (live and replay)
Investor Presentation Details

An investor presentation providing additional information and analysis can be found at our investor relations page at ir.c3.ai.
Statement Regarding Use of Non-GAAP Financial Measures

The Company reports the following non-GAAP financial measures, which have not been prepared in accordance with generally accepted accounting principles in the United States (“GAAP”), in addition to, and not as a substitute for, or superior to, financial measures calculated in accordance with GAAP.

Non-GAAP gross profit, non-GAAP gross margin, non-GAAP loss from operations, and non-GAAP net loss per share. Our non-GAAP gross profit, non-GAAP gross margin, non-GAAP loss from operations, and non-GAAP net loss per share exclude the effect of stock-based compensation expense-related charges and employer payroll tax expense related to employee stock-based compensation. We believe the presentation of operating results that exclude these non-cash items provides useful supplemental information to investors and facilitates the analysis of our operating results and comparison of operating results across reporting periods.

We use these non-GAAP financial measures internally for financial and operational decision-making purposes and as a means to evaluate period-to-period comparisons. Non-GAAP financial measures are not meant to be considered in isolation or as a substitute for comparable GAAP financial measures and should be read only in conjunction with our condensed consolidated financial statements prepared in accordance with GAAP. Our presentation of non-GAAP financial measures may not be comparable to similar measures used by other companies. We encourage investors to carefully consider our results under GAAP, as well as our supplemental non-GAAP information and the reconciliation between these presentations, to more fully understand our business. Please see the tables included at the end of this release for the reconciliation of GAAP to non-GAAP financial measures.



Use of Forward-Looking Statements

This press release contains forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. All statements contained in this press release other than statements of historical facts, including our market leadership position, anticipated benefits from our partnerships and investments, financial outlook, our expectations relating to our new consumption-pricing model and the impact to our results of operations, the expected benefits of our offerings (including the potential benefits of our C3 Generative AI offerings), our business strategies, plans, and objectives for future operations, are forward-looking statements. The words “anticipate,” “believe,” “continue,” “estimate,” “expect,” “intend,” “may,” “will” and similar expressions are intended to identify forward-looking statements. We have based these forward-looking statements largely on our current expectations and projections about future events and trends that we believe may affect our financial condition, results of operations, business strategy, short-term and long-term business operations and objectives, and financial needs. These forward-looking statements are subject to a number of risks and uncertainties, including difficulties in evaluating our prospects and future results of operations given our operating history, our dependence on a limited number of existing customers that account for a substantial portion of our revenue, our ability to attract new customers and retain existing customers, market awareness and acceptance of enterprise AI solutions in general and our products in particular, and our history of operating losses. Some of these risks are described in greater detail in our filings with the Securities and Exchange Commission, including our Quarterly Reports on Form 10-Q for the fiscal quarters ended July 31, 2023 and, when available, October 31, 2023, although new and unanticipated risks may arise. The future events and trends discussed in this press release may not occur and actual results could differ materially and adversely from those anticipated or implied in the forward-looking statements. Although we believe that the expectations reflected in the forward-looking statements are reasonable, we cannot guarantee future results, levels of activity, performance, achievements, or events and circumstances reflected in the forward-looking statements will occur. Except to the extent required by law, we do not undertake to update any of these forward-looking statements after the date of this press release to conform these statements to actual results or revised expectations.



About C3.ai, Inc.
C3.ai, Inc. (NYSE:AI) is the Enterprise AI application software company. C3 AI delivers a family of fully integrated products including the C3 AI Platform, an end-to-end platform for developing, deploying, and operating enterprise AI applications, C3 AI applications, a portfolio of industry-specific SaaS enterprise AI applications that enable the digital transformation of organizations globally, and C3 Generative AI, a suite of domain-specific generative AI offerings for the enterprise.

Investor Contact
ir@c3.ai

C3 AI Public Relations
Cheryl Sanclemente
415-988-4960
pr@c3.ai

Source: C3.ai, Inc.



C3.AI, INC.
CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS
(In thousands, except per share data)
(Unaudited)
Three Months Ended October 31,Six Months Ended October 31,
2023202220232022
Revenue
Subscription(1)
$66,449 $59,508 $127,801 $116,534 
Professional services(2)
6,780 2,900 17,790 11,182 
Total revenue73,229 62,408 145,591 127,716 
Cost of revenue
Subscription30,937 19,165 61,371 33,257 
Professional services1,179 1,587 2,558 5,901 
Total cost of revenue32,116 20,752 63,929 39,158 
Gross profit41,113 41,656 81,662 88,558 
Operating expenses
Sales and marketing(3)
49,895 44,936 93,780 87,923 
Research and development50,399 50,051 101,267 105,928 
General and administrative20,215 18,635 40,104 39,882 
Total operating expenses120,509 113,622 235,151 233,733 
Loss from operations(79,396)(71,966)(153,489)(145,175)
Interest income10,480 4,224 20,602 6,762 
Other (expense) income, net(638)(945)(877)(1,966)
Loss before provision for income taxes(69,554)(68,687)(133,764)(140,379)
Provision for income taxes226 163 374 342 
Net loss$(69,780)$(68,850)$(134,138)$(140,721)
Net loss per share attributable to Class A and Class B common stockholders, basic and diluted$(0.59)$(0.63)$(1.15)$(1.30)
Weighted-average shares used in computing net loss per share attributable to Class A and Class B common stockholders, basic and diluted118,656 108,876 117,125 107,885 

(1)    Including related party revenue of $10,581 and $35,568 for the six months ended October 31, 2023 and 2022, respectively, and $19,238 for the three months ended October 31, 2022.
(2)    Including related party revenue of $5,804 and $150 for the six months ended October 31, 2023 and 2022, respectively, and $21 for the three months ended October 31, 2022.
(3)    Including related party sales and marketing expense of $810 and $7,031 for the six months ended October 31, 2023 and 2022, respectively, and $3,531 for the three months ended October 31, 2022.






C3.AI, INC.
CONDENSED CONSOLIDATED BALANCE SHEETS
(In thousands, except for share and per share data)
(Unaudited)
October 31, 2023April 30, 2023
Assets
Current assets
Cash and cash equivalents$149,009 $284,829 
Marketable securities613,260 446,155 
 Accounts receivable, net of allowance of $359 and $359 as of October 31, 2023 and April 30, 2023, respectively(1)
143,153 134,586 
Prepaid expenses and other current assets(2)
25,662 23,309 
Total current assets931,084 888,879 
Property and equipment, net92,651 84,578 
Goodwill625 625 
Long-term investments— 81,418 
Other assets, non-current(3)
46,754 47,528 
Total assets$1,071,114 $1,103,028 
Liabilities and stockholders’ equity
Current liabilities
Accounts payable(4)
$25,740 $24,610 
Accrued compensation and employee benefits37,648 46,513 
Deferred revenue, current(5)
40,486 47,846 
Accrued and other current liabilities(6)
10,280 17,070 
Total current liabilities114,154 136,039 
Deferred revenue, non-current68 
Other long-term liabilities45,616 37,320 
Total liabilities159,838 173,363 
Commitments and contingencies
Stockholders’ equity
Class A common stock116 110 
Class B common stock
Additional paid-in capital1,856,307 1,740,174 
Accumulated other comprehensive loss(775)(385)
Accumulated deficit(944,375)(810,237)
Total stockholders’ equity911,276 929,665 
Total liabilities and stockholders’ equity$1,071,114 $1,103,028 
(1)     Including amounts from a related party of $74,620 as of April 30, 2023.
(2)     Including amounts from a related party of $4,983 as of April 30, 2023.
(3)     Including amounts from a related party of $11,279 as of April 30, 2023.
(4)     Including amounts from a related party of $2,200 as of April 30, 2023.
(5)     Including amounts from a related party of $249 as of April 30, 2023.
(6)     Including amounts from a related party of $2,448 as of April 30, 2023.



C3.AI, INC.
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
(In thousands)
(Unaudited)
Six Months Ended October 31,
20232022
Cash flows from operating activities:
Net loss$(134,138)$(140,721)
Adjustments to reconcile net loss to net cash used in operating activities
Depreciation and amortization6,220 2,413 
Non-cash operating lease cost454 1,101 
Stock-based compensation expense104,049 112,643 
Accretion of discounts on marketable securities(8,755)(582)
Other— 186 
Changes in operating assets and liabilities
Accounts receivable(1)
(8,567)(14,668)
Prepaid expenses, other current assets and other assets(2)
(665)(3,204)
Accounts payable(3)
(2,918)(28,197)
Accrued compensation and employee benefits(2,551)(1,050)
Operating lease liabilities7,804 650 
Other liabilities(4)
1,709 (882)
Deferred revenue(5)
(7,296)(18,534)
Net cash used in operating activities(44,654)(90,845)
Cash flows from investing activities:
Purchases of property and equipment(16,631)(39,978)
Capitalized software development costs
(2,750)(1,000)
Purchases of marketable securities(489,871)(384,024)
Maturities and sales of marketable securities412,554 455,534 
Net cash (used in) provided by investing activities(96,698)30,532 
Cash flows from financing activities:
Proceeds from issuance of Class A common stock under employee stock purchase plan5,055 — 
Proceeds from exercise of Class A common stock options10,163 1,782 
Taxes paid related to net share settlement of equity awards(9,686)(3,375)
Net cash provided by (used in) financing activities5,532 (1,593)
Net decrease in cash, cash equivalents and restricted cash
(135,820)(61,906)
Cash, cash equivalents and restricted cash at beginning of period297,395 352,519 
Cash, cash equivalents and restricted cash at end of period$161,575 $290,613 
Cash and cash equivalents$149,009 $277,622 
Restricted cash included in other assets12,566 12,566 
Restricted cash included in prepaid expenses and other current assets— 425 
Total cash, cash equivalents and restricted cash$161,575 $290,613 
Supplemental disclosure of cash flow information—cash paid for income taxes$281 $136 
Supplemental disclosures of non-cash investing and financing activities:
Purchases of property and equipment included in accounts payable and accrued liabilities$7,293 $18,361 
Right-of-use assets obtained in exchange for lease obligations (including remeasurement of right-of-use assets and lease liabilities due to changes in the timing of receipt of lease incentives)$778 $— 
Unpaid liabilities related to intangible purchases$— $1,500 
Vesting of early exercised stock options$294 $561 
(1)Including changes in related party balances of $12,444 and $18,023 for the six months ended October 31, 2023 and 2022, respectively.
(2)Including changes in related party balances of $(810) and $(2,431) for the six months ended October 31, 2023 and 2022, respectively.
(3)Including changes in related party balances of $248 and $(16,396) for the six months ended October 31, 2023 and 2022, respectively.
(4)Including changes in related party balances of $(2,448) and $(2,510) for the six months ended October 31, 2023 and 2022, respectively.
(5)Including changes in related party balances of $(46) and $255 for the six months ended October 31, 2023 and 2022, respectively.



C3.AI, INC.
RECONCILIATION OF GAAP TO NON-GAAP FINANCIAL MEASURES
(In thousands, except percentages)
(Unaudited)

Three Months Ended October 31,Six Months Ended October 31,
2023202220232022
Reconciliation of GAAP gross profit to non-GAAP gross profit:
Gross profit on a GAAP basis$41,113$41,656$81,662$88,558
Stock-based compensation expense (1)
8,9935,96517,50911,308
Employer payroll tax expense related to employee stock-based compensation (2)
297186838572
Gross profit on a non-GAAP basis$50,403$47,807$100,009$100,438
Gross margin on a GAAP basis56%67%56%69%
Gross margin on a non-GAAP basis69%77%69%79%
Reconciliation of GAAP loss from operations to non-GAAP loss from operations:
Loss from operations on a GAAP basis$(79,396)$(71,966)$(153,489)$(145,175)
Stock-based compensation expense (1)
53,16956,013104,049112,643
Employer payroll tax expense related to employee stock-based compensation (2)
1,2749913,7743,033
Loss from operations on a non-GAAP basis$(24,953)$(14,962)$(45,666)$(29,499)
Reconciliation of GAAP net loss per share to non-GAAP net loss per share:
Net loss on a GAAP basis$(69,780)$(68,850)$(134,138)$(140,721)
Stock-based compensation expense (1)
53,16956,013104,049112,643
Employer payroll tax expense related to employee stock-based compensation (2)
1,2749913,7743,033
Net loss on a non-GAAP basis$(15,337)$(11,846)$(26,315)$(25,045)
GAAP net loss per share attributable common shareholders, basic and diluted$(0.59)$(0.63)$(1.15)$(1.30)
Non-GAAP net loss per share attributable common shareholders, basic and diluted$(0.13)$(0.11)$(0.22)$(0.23)
Weighted-average shares used in computing net loss per share attributable to common stockholders, basic and diluted118,656 108,876 117,125 107,885 




(1)Stock-based compensation expense for gross profits and gross margin includes costs of subscription and cost of professional services as follows. Stock-based compensation expense for loss from operations includes total stock-based compensation expense as follows:

Three Months Ended October 31,Six Months Ended October 31,
2023202220232022
Cost of subscription$8,514 $5,486 $16,570 $9,758 
Cost of professional services479 479 939 1,550 
Sales and marketing18,226 19,080 35,005 35,859 
Research and development16,685 23,905 33,718 49,122 
General and administrative9,265 7,063 17,817 16,354 
Total stock-based compensation expense$53,169 $56,013 $104,049 $112,643 

(2)    Employer payroll tax expense related to employee stock-based compensation for gross profits and gross margin includes costs of subscription and cost of professional services as follows. Employer payroll tax expense related to employee stock-based compensation for loss from operations includes total employer payroll tax expense related to employee stock-based compensation as follows:

Three Months Ended October 31,Six Months Ended October 31,
2023202220232022
Cost of subscription$282 $170 $791 $456 
Cost of professional services15 16 47 116 
Sales and marketing463 356 1,468 886 
Research and development415 386 1,232 1,329 
General and administrative99 63 236 246 
Total employer payroll tax expense$1,274 $991 $3,774 $3,033